This form is for residents and small businesses who want to sign-up (opt-in), leave (opt-out) or change (opt-up or opt-down) their participation in the CCA program.  

Customers may opt-out at any time during the program without incurring fees or penalties. Customers who opted-out (chose not to participate) before August 9, 2023 were not enrolled in the CCA and will receive standard electricity supply from the utility at the variable market rate. 

To file a complaint with the Department of Public Service visit https://dps.ny.gov/file-complaint or call 800-342-3377.